Service Policy

At our St. Cyr’s Pool & Spa, we provide a comprehensive pool and spa service policy to ensure that your pool and spa remain safe, clean, and enjoyable for use all year round. Our service includes regular maintenance, repairs, and upgrades to ensure optimal performance and longevity of your pool and spa.

We believe that using high-quality products and equipment is essential in providing the best results for our customers. Therefore, we use only the best and most reliable products and equipment available in the market.

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

• Name
• Email address
• Telephone number
• Address

Our pool and spa service includes checking and balancing the water chemistry, cleaning the pool and spa walls, floor, and tiles, maintaining the pool and spa equipment such as pumps, filters, and heaters, and inspecting for any leaks or damages. We also offer additional services such as pool and spa opening and closing, winterization, and equipment upgrades.

To ensure the highest level of service, we require our technicians to be trained and certified in pool and spa maintenance and repair. They are experts in identifying problems, providing solutions, and ensuring that your pool and spa are functioning optimally.

At the start of our service, we will conduct an initial assessment of your pool and spa to identify any existing issues and develop a customized service plan that suits your needs. Our service plans are flexible, and we can adjust them as necessary to ensure that your pool and spa remain in excellent condition.

We believe in ongoing communication with our customers to ensure their satisfaction and address any concerns they may have. We also stay up-to-date with the latest technology and innovation in pool and spa service, such as automated systems and remote monitoring, to provide the best possible service to our customers.

We are also committed to minimizing our environmental impact by using eco-friendly products and reducing water waste wherever possible.

Overall, our pool and spa service policy is designed to provide the best possible service to our customers, ensuring that their pool and spa remain safe, clean, and enjoyable for use all year round.